1. Introduction

​

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

​

2. Information We Collect

​

We may collect:

• Personal details (name, email, phone, address).

• Payment details (processed securely by third-party providers, we do not store credit card numbers).

• Order history and customer service interactions.

• Website usage data (via cookies or analytics tools).

​

3. How We Use Your Information

​

We use your information to:

• Process and deliver your orders.

• Communicate with you about orders, products, or promotions.

• Improve our website, products, and services.

• Comply with legal obligations.

​​

4. Sharing Your Information

​

We may share information with:

• Service providers (payment processors, couriers, IT providers) who help us operate our business.

• Government authorities if required by law. We will never sell or rent your personal information.

​​

5. Storage & Security

​

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. Data may be stored electronically on secure servers located in Australia or overseas (where service providers are based).

​

6. Access & Correction

​

You may request access to, or correct your personal information at any time by contacting us.

​

7. Marketing

​

With your consent, we may send you marketing communications about our coffee and services. You can opt-out at any time using the unsubscribe link or by contacting us.

​

8. Cookies & Analytics

​

Our website may use cookies to improve user experience and track performance. You can manage cookies through your browser settings.

​

9. Contact Us

​

If you have any questions or complaints about privacy, please contact us at: support@untinto.com.au
 

​